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Wednesday, 17 January 2018

Placement Preparation and Procedures | Experience from Campus Placement Drive conducted by Amazon India at KJEI campus

Being a campus placed is a title that all students desire, having a job before having a degree is the dream of almost all the students pursuing engineering or other relevant degrees.

Here are few of my experiences from the Placement drive at KJEI Campus  


  • Companies love a professional approach, try being respectful and kind in your approach instead of being a brag-dude. 
  • They prefer having candidates who're genuine and present themselves as they are instead of pretending to be someone else or having a switch in personality. Down and deep below all humans are good, show them the best side and hope for the best. 
  • Being too optimistic won't work, life is full of ups and downs and at a few instances, it's okay to be a bit pessimistic and express your emotions instead of allowing them to breed inside.


Lets Cut Straight to the Procedure:

Basically, there are 3 parts of the placement section
  • Interview 
  • Exams
  • Final Selection 



The company that I appeared for was Amazon and they were offering a position of Customer Support (CS). The profile is pretty different for an engineering graduate but worth working in if you're learning from the organization. I'm personally a big fan of the way such corporations work and while I've been reaching out a number of companies such as Flipkart, Idea, etc. for a few problems, I'm impressed by the manner they handle such issues and the format of emailing that is extremely formal and scaling the customer to the highest level. This was pretty impressive.

Under this drive, Amazon initially conducted a preplacement talk wherein the HR spoke about the company and the job profile. The interview and recruitment procedure was conducted the next day.

Procedure

Initially, a group of 20 students each was made and the HR conducted an interview cum group discussion, as for our campus 3 HR had arrived so there were 3 groups simultaneously in separate rooms. Total there were around 280 applicants. 


The question was general and the assessment was based on how a person responds to a specific scenario. For our batch, the topic was social media and we had a great time discussing it and interacting with the HR.

The HR also asked a few general questions such as what do you know about the company? Why do you want to work with the company? And so-on!

Also, they're keen on learning if any candidate is planning for higher studies and if yes then when?

You are expected to carry a resume, it adds a good personal appeal.

The process is based on a screening mechanism, with each round, a few candidates are selected for the next round and others are asked to apply later.


Well, everything until here was easy and human interaction oriented, now a level up you've to deal with computers! yes, the online exams. Here 3 rounds of online exams were conducted with eliminations at the end of each round 


The following were the parts of the online exam:

1) The first round 

This round had a 3 subdivision and was called the written Versant test, basically, it was aimed at assessing the English language writing qualities of a candidate.

1.1) The first subgroup 

Fill in the blanks Simply sentences with a blank would appear on the screen for 20 seconds and you have to type in the correct appropriate word to complete it. There were no options as like in most university MCQs, you had to type in the answer and that too before completion of 20 seconds else the question would automatically be submitted and you'd be presented with the next question. There were 20 such sentences and they were not much difficult, based on regular English language.

1.2) Second subdivision

This was test included typing of a passage within the specified time. Like you'll be shown a passage on the screen for about 90 seconds and later you'd be given some time to type in the passage in your own words. There were 4 such passages and this was kind of a difficult test. Having a good typing speed is extremely important at this phase and also you should have a good memorization capability to remember the sentence and type them.

1.3) Third subdivision

This was an email drafting testing wherein every candidate was presented with a scenario and asked to draft an email to respond. The email was supposed to be professional with all the greetings, punctuations, signatures and et cetera. To qualify the mail should contain at least 150 words with proper punctuations and minimum errors.
The time limit was around 7 minutes.


2) The culture and psychological test

This test assessed the cultural compatibility of the candidate with Amazon's work culture.
The question involved a few scenarios and you were supposed to rate your most favorable responses as in the most likely way you'd respond and the least likely way you'd respond. I'm not sure how the algorithm worked out its conclusion but the overall test experience was pretty awesome and yes a few people about 2-3 were eliminated at the end of this phase also. So now there only a few about 15-20 people left out of the approximate 280 applicants that were promoted to the next phase.


This phase was the end of this entire procedure and only a few students qualified this test, the one who qualified were allowed to appear for the next test and the remaining were asked to apply later. Another batch of people was now out of the process now.

3) The next and the final step, Job Trial.

This was possibly the most hectic test as this included the real-time simulation as like just as a tech support executive would receive calls and respond to the customer queries.
They'd installed a web-tool that worked had the same UI that would have been on the desktop of almost any custom support executive, the calls were recorded and most customers were from the US and the UK. All you had to do was to listen to the calls and make the modifications as per the instructions and also provide your most suitable responses to the customer.



Well once you've done with all the above steps you're finally made it!

Yes, it's time to receive the letter of intent and an assurance of having a job, and an esteemed epithet of being a Campus Placed student.



The overall experience might have been tough, tedious and was really a big headache but the take away was worth it. On a personal note, having been through the placement process there was a lot of improvement in my confidence and public speaking skills.

If you're a complete newbie to the placement procedure and industrial training, I'd suggest that you watch videos on YouTube and read useful literature that provides insights into the industry approaches.

If you're a student, staff or Alumni of KJEI campus, I suggest you join the Facebook Group, KJEI Placements

I recommend you watch the video interview about placement in Zensar Technologies.


Thanks for reading!
I would like to express my sincere gratitude to Training & Placement department at KJEI Campus and especially Mr. Promod Dastoorkar for guiding and coordinating the drive. Also, I'd like to express my gratitude to the HR of Amazon India, for presenting such an opportunity.

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